I have defended them in the lengthy war between MAC and PC-based software, I have spent way too much money for their software over the years and dealt with their often inadequate support.
Now with their sudden switch to "cloud-based" software subscription only (meaning you can't buy Photoshop or Premiere anymore), I have mixed feelings but see myself leaving their ranks and moving on. I will keep my older paid-for versions and use them until they stop working.
I may not have all the new bells and whistles but I still get the job done and that is all that matters in the end. Ninety percent of the people I have talked to about this are upset and committed to not supporting a forced rental of everything they offer instead of allowing the consumer to choose what they want and make a one-time purchase.
